Conversion & Routing

Lead → consultation → signed → funded. See where households stall, which sources turn into funded assets, and how leads route to the right advisor pod.

Conversion funnel · All

Tap a stage to see stalled households
Lead41 households
41
Lead → Qualified · 49% convert
Qualified lead20 households
20
Qualified → Consultation · 75% convert
Consultation15 households
15
Consultation → Signed · 93% convert
Signed14 households
14
Signed → Funded · 36% convert
Funded5 households
5
95 households · expected funded assets $76,238,043

New leads vs funded households · monthly

The gap between the two lines is the stage-aging backlog moving through consultation, signed, and funding.

Diagnose stage aging and funded conversion

Where households are stalling between lead, consultation, signed, and funded — and what to do this week.

Lead routing rules

How qualified leads route to advisor pods by segment, AUM, and complexity.

  • IF
    Segment = Mass Affluent AND expected AUM < $500k
    Core Pod (Marcus Chen, Jordan Ellis)
    High-volume digital servicing model best suited for this segment.
  • IF
    Segment = HENRY AND no equity-comp complexity
    Digital Pod (Samir Patel)
    Scalable planning-first relationships with automated touchpoints.
  • IF
    Segment = HENRY AND equity-comp / business-owner flag
    Core Pod (Jordan Ellis)
    Requires hands-on tax planning around RSU vesting and exits.
  • IF
    AUM $500k–$2M
    Advisory Pod Beta (Diana Volkov)
    Mid-market HNW relationships with moderate complexity.
  • IF
    AUM > $2M OR complexity tag (estate, business sale, multi-gen)
    Advisory Pod Alpha (Priya Raman)
    Deep planning bench for complex multi-generational wealth.
  • IF
    Assigned advisor capacity = High
    Reroute to next available pod-mate; flag to Head of Ops.
    Protect service quality and SLA adherence.