Wealth Ops
Second Brain

Onboarding Playbooks

Standardized step-by-step workflows. Mark steps complete, or ask the AI to explain a workflow.

Workflows

New Household Onboarding – Schwab

End-to-end onboarding for a new household custodied at Charles Schwab. Covers KYC, account opening, asset transfer, and welcome.

Progress: 0/8 · 1 compliance-flagged step

Steps

Step 1 of 8
  1. Step 1Conduct discovery meetingAdvisor

    Capture goals, risk tolerance, household composition, and existing accounts. Document IPS draft inputs.

  2. Step 2Collect KYC documentationOps

    Government ID, proof of address, SSN/EIN, and trusted contact form.

    FINRA Rule 4512 — trusted contact must be documented.
  3. Step 3Run AML / sanctions screeningCompliance

    Validate client against OFAC and internal watchlists. Document result.

  4. Step 4Open Schwab accountsOps

    Generate and send Schwab DocuSign packet for required account types (Joint Taxable, IRA, Roth IRA as applicable).

  5. Step 5Initiate ACAT or check transfersOps

    Submit ACAT for in-kind transfers; coordinate wires/checks for cash funding. Track in transfer log.

  6. Step 6Confirm Investment Policy StatementAdvisor

    Finalize IPS with client signature. Store in CRM.

  7. Step 7Implement target allocationOps

    Trade accounts to target. Confirm tax-lot settings and cost basis transfers.

  8. Step 8Welcome & 30-day follow-upAdvisor

    Schedule welcome call, send welcome packet, and book 30-day check-in.