First-Year ProgramService expectation: Advisor call within 30 days · review within 90 days
Adeyemi Household
Tunde Adeyemi · HNW · $4.05M · Fidelity
On TrackLow riskAdvisor: Priya Raman · Ops: Jamal O.
Experience score
85/100
12-Month Review / RenewalDay 10 / target 60
Journey type
Digital Low-Touch
Next milestone
Complete first-year program
Due
2026-07-01
Marketing sequence
Welcome — HNW Transfer
Started
2025-07-11
Notes
On cadence. Complete first-year program due 2026-07-01.
Calendar & work orchestration
Tier A Next best actionRetentionMedium
Re-engagement call
Personal advisor outreach — low portal engagement. (Adeyemi Household) · due 2026-05-22 · owner Priya Raman
Upcoming events (2)
4:30 PM
45m
Prospect Consult·Priya Raman·prep needed
1Y
10:30 AM
60m
Review Meeting·Priya Raman·prep needed
1Y
Open work (3)
+10d
Service Outreach
Personal advisor outreach — low portal engagement. (Adeyemi Household)
1Y
+1d
Service Outreach
Personal note or call — relationship maintenance. (Adeyemi Household)
1Y
+10d
Review Prep
Pull portfolio snapshot, plan deltas, and prior meeting notes. (Adeyemi Household)
1Y
Milestones
- Signed2025-07-13
- KYC completed2025-07-15
- Accounts opened2025-07-23
- Transfer initiated2025-07-23
- Funded2025-07-25
- Welcome call2025-08-04
- First plan delivered2025-08-05
- 30-day review2025-08-16
- 6-month reviewcompleted
- 12-month review
Recent touchpoints
Scheduled · 2
- Annual review meetingmeeting · Advisor · goal: Annual planning + renewal signalManual2026-04-29
- Retention nurtureemail · Marketing · goal: Retention reinforcementAutomated2026-04-29
Completed · 8
- Welcome emailemail · Marketing · goal: Set expectations for first 30 daysAutomatedDone 2026-01-11
- Advisor welcome calladvisor call · Advisor · goal: Build rapport, confirm goalsManualDone 2026-01-12
- Kickoff ops taskops task · Ops · goal: Open kickoff checklistHybridDone 2026-01-26
- KYC document requestemail · Ops · goal: Collect KYC and trusted contactAutomatedDone 2026-02-10
- Transfer status updateemail · Ops · goal: Communicate ACAT statusHybridDone 2026-02-26
- Funding nudge SMSSMS · Ops · goal: Prompt funding actionAutomatedDone 2026-02-24
- Allocation complete emailemail · Advisor · goal: Confirm trade-to-targetHybridDone 2026-03-09
- Welcome calladvisor call · Advisor · goal: Walk through portalManualDone 2026-03-07
Household journey brief
Synthesize the journey, surface risks, and draft the next advisor touch.