First-Year ProgramService expectation: Advisor call within 30 days · review within 90 days
Okonkwo Household
David Okonkwo · HNW · $4.12M · Fidelity
On TrackLow riskAdvisor: Priya Raman · Ops: Lena Park
Experience score
82/100
Transfer / Funding In ProgressDay 1 / target 14
Journey type
Digital Low-Touch
Next milestone
Advance to Funded
Due
2026-05-25
Marketing sequence
Welcome — Mass Affluent
Started
2025-07-06
Notes
On cadence. Advance to Funded due 2026-05-25.
Calendar & work orchestration
Tier A Next best actionGrowthMedium
Send proposal to prospect
Tailor proposal deck and pricing schedule. (Okonkwo Household) · due 2026-05-19 · owner Priya Raman
Upcoming events (0)
No scheduled meetings.
Open work (1)
+7d
Task
Tailor proposal deck and pricing schedule. (Okonkwo Household)
1Y
Milestones
- Signed2025-07-08
- KYC completed2025-07-12
- Accounts opened2025-07-15
- Transfer initiated2025-07-21
- Funded
- Welcome call
- First plan delivered
- 30-day review
- 6-month review
- 12-month review
Recent touchpoints
Scheduled · 2
- Allocation complete emailemail · Advisor · goal: Confirm trade-to-targetHybrid2026-05-22
- Welcome calladvisor call · Advisor · goal: Walk through portalManual2026-05-22
Completed · 6
- Welcome emailemail · Marketing · goal: Set expectations for first 30 daysAutomatedDone 2026-04-03
- Advisor welcome calladvisor call · Advisor · goal: Build rapport, confirm goalsManualDone 2026-04-04
- Kickoff ops taskops task · Ops · goal: Open kickoff checklistHybridDone 2026-04-18
- KYC document requestemail · Ops · goal: Collect KYC and trusted contactAutomatedDone 2026-04-30
- Transfer status updateemail · Ops · goal: Communicate ACAT statusHybridDone 2026-05-12
- Funding nudge SMSSMS · Ops · goal: Prompt funding actionAutomatedDone 2026-05-11
Household journey brief
Synthesize the journey, surface risks, and draft the next advisor touch.