First-Year ProgramService expectation: Advisor touch within 60 days · review within 120 days
Ueno & Co.
Rafa Ueno · HNW · $1.23M · Pershing
On TrackMedium riskAdvisor: Aisha Okafor · Ops: Lena Park
Experience score
85/100
FundedDay 3 / target 3
Journey type
New Client
Next milestone
Advance to 30-Day Activation
Due
2026-05-12
Marketing sequence
Welcome — Digital Low-Touch
Started
2026-02-03
Notes
On cadence. Advance to 30-Day Activation due 2026-05-12.
Calendar & work orchestration
Tier B1Y
Next best actionServiceMedium
Run Roth conversion analysis
Model conversion across remaining tax-bracket window. (Ueno & Co.) · due 2026-06-12 · owner Aisha Okafor
Upcoming events (1)
9:30 AM
20m
Funding Follow-Up·Aisha Okafor
Open work (3)
+31d
Planning Action
Model conversion across remaining tax-bracket window. (Ueno & Co.)
+12d
Task
Confirm next meeting and pre-read. (Ueno & Co.)
+54d
Service Outreach
Send personal note + market context. (Ueno & Co.)
Milestones
- Signed2026-02-05
- KYC completed2026-02-11
- Accounts opened2026-02-16
- Transfer initiated2026-02-16
- Funded2026-03-01
- Welcome call2026-02-27
- First plan delivered
- 30-day review
- 6-month review
- 12-month review
Recent touchpoints
Scheduled · 4
- Allocation complete emailemail · Advisor · goal: Confirm trade-to-targetHybrid2026-05-09
- 30-day check-inadvisor call · Advisor · goal: Surface questions, confirm engagementManual2026-05-20
- First plan deliverymeeting · Advisor · goal: Walk through first planManual2026-05-23
- Education drip — basicscontent drip · Marketing · goal: Drive portal engagementAutomated2026-05-22
Completed · 7
- Welcome emailemail · Marketing · goal: Set expectations for first 30 daysAutomatedDone 2026-03-16
- Advisor welcome calladvisor call · Advisor · goal: Build rapport, confirm goalsManualDone 2026-03-18
- Kickoff ops taskops task · Ops · goal: Open kickoff checklistHybridDone 2026-03-30
- KYC document requestemail · Ops · goal: Collect KYC and trusted contactAutomatedDone 2026-04-12
- Transfer status updateemail · Ops · goal: Communicate ACAT statusHybridDone 2026-04-25
- Funding nudge SMSSMS · Ops · goal: Prompt funding actionAutomatedDone 2026-04-28
- Welcome calladvisor call · Advisor · goal: Walk through portalManualDone 2026-05-11
Household journey brief
Synthesize the journey, surface risks, and draft the next advisor touch.