First-Year Program

Karpov Trust

Zane Karpov · HENRY · $277K · Vanguard

On TrackLow riskAdvisor: Samir Patel · Ops: Lena Park
Experience score
94/100
Transfer / Funding In ProgressDay 5 / target 14
Journey type
Planning-Only
Next milestone
Advance to Funded
Due
2026-05-21
Marketing sequence
Welcome — Mass Affluent
Started
2025-12-21
Notes
On cadence. Advance to Funded due 2026-05-21.

Calendar & work orchestration

Tier C
Service expectation: Digital cadence + advisor touch on milestone events
Next best actionOperationsLow
Confirm calendar holds
Confirm calendar invitations and pre-reads sent. (Karpov Trust) · due 2026-05-12 · owner Samir Patel
Upcoming events (1)
1:00 PM
60m
Review Meeting·Samir Patel·prep needed
1Y
Open work (1)
today
Reminder
Confirm calendar holdsOperationsLowTier C
Confirm calendar invitations and pre-reads sent. (Karpov Trust)
1Y

Milestones

  • Signed2025-12-23
  • KYC completed2025-12-28
  • Accounts opened2025-12-30
  • Transfer initiated2026-01-02
  • Funded
  • Welcome call
  • First plan delivered
  • 30-day review
  • 6-month review
  • 12-month review

Recent touchpoints

Scheduled · 3
  • Funding nudge SMS
    SMS · Ops · goal: Prompt funding action
    Automated2026-05-04
  • Allocation complete email
    email · Advisor · goal: Confirm trade-to-target
    Hybrid2026-05-17
  • Welcome call
    advisor call · Advisor · goal: Walk through portal
    Manual2026-05-17
Completed · 5
  • Welcome email
    email · Marketing · goal: Set expectations for first 30 days
    AutomatedDone 2026-03-29
  • Advisor welcome call
    advisor call · Advisor · goal: Build rapport, confirm goals
    ManualDone 2026-03-29
  • Kickoff ops task
    ops task · Ops · goal: Open kickoff checklist
    HybridDone 2026-04-14
  • KYC document request
    email · Ops · goal: Collect KYC and trusted contact
    AutomatedDone 2026-04-27
  • Transfer status update
    email · Ops · goal: Communicate ACAT status
    HybridDone 2026-05-08

Household journey brief

Synthesize the journey, surface risks, and draft the next advisor touch.