First-Year Program

Brandt Trust

Wren Brandt · HENRY · $270K · Vanguard

On TrackMedium riskAdvisor: Priya Raman · Ops: Jamal O.
Experience score
93/100
90-Day EngagementDay 55 / target 60
Journey type
New Client
Next milestone
Advance to 6-Month Review
Due
2026-05-17
Marketing sequence
Welcome — HENRY Growth
Started
2025-07-10
Notes
On cadence. Advance to 6-Month Review due 2026-05-17.

Calendar & work orchestration

Tier C
1Y
Service expectation: Digital cadence + advisor touch on milestone events
Next best actionServiceMedium
Quarterly check-in note
Send personal note + market context. (Brandt Trust) · due 2026-05-07 · owner Priya Raman
Upcoming events (1)
12:00 PM
30m
Retention Outreach·Priya Raman
1Y
Open work (1)
1 overdue
-5d
Service Outreach
Quarterly check-in noteServiceMediumTier C
Send personal note + market context. (Brandt Trust)
1Y5d

Milestones

  • Signed2025-07-12
  • KYC completed2025-07-14
  • Accounts opened2025-07-20
  • Transfer initiated2025-07-26
  • Funded2025-08-02
  • Welcome call2025-08-03
  • First plan delivered2025-08-04
  • 30-day review2025-08-16
  • 6-month review
  • 12-month review

Recent touchpoints

Scheduled · 1
  • 6-month review meeting
    meeting · Advisor · goal: Re-confirm goals + plan delta
    Manual2026-03-28
Completed · 8
  • Welcome email
    email · Marketing · goal: Set expectations for first 30 days
    AutomatedDone 2025-12-24
  • Advisor welcome call
    advisor call · Advisor · goal: Build rapport, confirm goals
    ManualDone 2025-12-24
  • Kickoff ops task
    ops task · Ops · goal: Open kickoff checklist
    HybridDone 2026-01-12
  • KYC document request
    email · Ops · goal: Collect KYC and trusted contact
    AutomatedDone 2026-01-25
  • Transfer status update
    email · Ops · goal: Communicate ACAT status
    HybridDone 2026-02-06
  • Funding nudge SMS
    SMS · Ops · goal: Prompt funding action
    AutomatedDone 2026-02-06
  • Allocation complete email
    email · Advisor · goal: Confirm trade-to-target
    HybridDone 2026-02-18
  • Welcome call
    advisor call · Advisor · goal: Walk through portal
    ManualDone 2026-02-18

Household journey brief

Synthesize the journey, surface risks, and draft the next advisor touch.