First-Year ProgramService expectation: Personal advisor touch ≤14d · proactive outreach on any signal
Oliveira Trust
Jonah Oliveira · UHNW · $27.81M · Vanguard
On TrackLow riskAdvisor: Aisha Okafor · Ops: Sarah K.
Experience score
89/100
90-Day EngagementDay 2 / target 60
Journey type
Transfer + Planning
Next milestone
Advance to 6-Month Review
Due
2026-07-09
Marketing sequence
Welcome — HENRY Growth
Started
2025-10-04
Notes
On cadence. Advance to 6-Month Review due 2026-07-09.
Calendar & work orchestration
Tier AWG1Y
Next best actionGrowthCritical
Send proposal to prospect
Tailor proposal deck and pricing schedule. (Oliveira Trust) · due 2026-05-19 · owner Aisha Okafor
Upcoming events (0)
No scheduled meetings.
Open work (2)
+7d
Task
Tailor proposal deck and pricing schedule. (Oliveira Trust)
WG
+17d
Reminder
Confirm calendar invitations and pre-reads sent. (Oliveira Trust)
WG
Milestones
- Signed2025-10-06
- KYC completed2025-10-10
- Accounts opened2025-10-12
- Transfer initiated2025-10-22
- Funded2025-11-02
- Welcome call2025-10-25
- First plan delivered2025-10-26
- 30-day review2025-11-06
- 6-month review
- 12-month review
Recent touchpoints
Scheduled · 3
- 90-day review meetingmeeting · Advisor · goal: Confirm planning progressManual2026-05-07
- Nurture — life eventscontent drip · Marketing · goal: Keep household engagedAutomated2026-05-10
- 6-month review meetingmeeting · Advisor · goal: Re-confirm goals + plan deltaManual2026-05-21
Completed · 8
- Welcome emailemail · Marketing · goal: Set expectations for first 30 daysAutomatedDone 2026-02-16
- Advisor welcome calladvisor call · Advisor · goal: Build rapport, confirm goalsManualDone 2026-02-17
- Kickoff ops taskops task · Ops · goal: Open kickoff checklistHybridDone 2026-03-05
- KYC document requestemail · Ops · goal: Collect KYC and trusted contactAutomatedDone 2026-03-17
- Transfer status updateemail · Ops · goal: Communicate ACAT statusHybridDone 2026-04-01
- Funding nudge SMSSMS · Ops · goal: Prompt funding actionAutomatedDone 2026-04-01
- Allocation complete emailemail · Advisor · goal: Confirm trade-to-targetHybridDone 2026-04-16
- Welcome calladvisor call · Advisor · goal: Walk through portalManualDone 2026-04-16
Household journey brief
Synthesize the journey, surface risks, and draft the next advisor touch.