First-Year ProgramService expectation: Digital cadence + advisor touch on milestone events
Dahl & Co.
Kai Dahl · Mass Affluent · $550K · Pershing
On TrackMedium riskAdvisor: Priya Raman · Ops: Lena Park
Experience score
90/100
90-Day EngagementDay 47 / target 60
Journey type
New Client
Next milestone
Advance to 6-Month Review
Due
2026-05-25
Marketing sequence
Welcome — HENRY Growth
Started
2025-10-26
Notes
On cadence. Advance to 6-Month Review due 2026-05-25.
Calendar & work orchestration
Tier C1Y
Next best actionOperationsLow
Update CRM with meeting outcome
Log notes and next steps in CRM. (Dahl & Co.) · due 2026-06-29 · owner Priya Raman
Upcoming events (0)
No scheduled meetings.
Open work (1)
+48d
Reminder
Log notes and next steps in CRM. (Dahl & Co.)
1Y
Milestones
- Signed2025-10-28
- KYC completed2025-10-31
- Accounts opened2025-11-02
- Transfer initiated2025-11-11
- Funded2025-11-22
- Welcome call2025-11-14
- First plan delivered2025-11-27
- 30-day review2025-11-25
- 6-month review
- 12-month review
Recent touchpoints
Scheduled · 3
- 90-day review meetingmeeting · Advisor · goal: Confirm planning progressManual2026-03-24
- Nurture — life eventscontent drip · Marketing · goal: Keep household engagedAutomated2026-03-24
- 6-month review meetingmeeting · Advisor · goal: Re-confirm goals + plan deltaManual2026-04-05
Completed · 8
- Welcome emailemail · Marketing · goal: Set expectations for first 30 daysAutomatedDone 2026-01-02
- Advisor welcome calladvisor call · Advisor · goal: Build rapport, confirm goalsManualDone 2026-01-03
- Kickoff ops taskops task · Ops · goal: Open kickoff checklistHybridDone 2026-01-18
- KYC document requestemail · Ops · goal: Collect KYC and trusted contactAutomatedDone 2026-01-30
- Transfer status updateemail · Ops · goal: Communicate ACAT statusHybridDone 2026-02-14
- Funding nudge SMSSMS · Ops · goal: Prompt funding actionAutomatedDone 2026-02-15
- Allocation complete emailemail · Advisor · goal: Confirm trade-to-targetHybridDone 2026-02-27
- Welcome calladvisor call · Advisor · goal: Walk through portalManualDone 2026-03-02
Household journey brief
Synthesize the journey, surface risks, and draft the next advisor touch.