First-Year ProgramService expectation: Digital cadence + advisor touch on milestone events
Stenberg Trust
Idris Stenberg · Mass Affluent · $424K · Fidelity
On TrackMedium riskAdvisor: Eva Lindgren · Ops: Marcus Trent
Experience score
97/100
SignedDay 2 / target 2
Journey type
Digital Low-Touch
Next milestone
Advance to Onboarding Started
Due
2026-05-12
Marketing sequence
Welcome — Digital Low-Touch
Started
2025-12-15
Notes
On cadence. Advance to Onboarding Started due 2026-05-12.
Calendar & work orchestration
Tier C1Y
Next best actionGrowthHigh
Schedule prospect follow-up
Confirm next meeting and pre-read. (Stenberg Trust) · due 2026-05-12 · owner Eva Lindgren
Upcoming events (1)
8:30 AM
45m
Onboarding Call·Eva Lindgren
1Y
Open work (3)
today
Task
Confirm next meeting and pre-read. (Stenberg Trust)
1Y
+6d
Service Outreach
Personal note or call — relationship maintenance. (Stenberg Trust)
1Y
+60d
Document Collection
Request and file trusted-contact form. (Stenberg Trust)
1Y
Milestones
- Signed2025-12-17
- KYC completed2025-12-20
- Accounts opened2025-12-28
- Transfer initiated2025-12-30
- Funded
- Welcome call
- First plan delivered
- 30-day review
- 6-month review
- 12-month review
Recent touchpoints
Scheduled · 3
- Welcome emailemail · Marketing · goal: Set expectations for first 30 daysAutomated2026-05-10
- Advisor welcome calladvisor call · Advisor · goal: Build rapport, confirm goalsManual2026-05-06
- Kickoff ops taskops task · Ops · goal: Open kickoff checklistHybrid2026-05-24
Household journey brief
Synthesize the journey, surface risks, and draft the next advisor touch.