First-Year ProgramService expectation: Advisor touch within 60 days · review within 120 days
Petersen Family
Gita Petersen · Mass Affluent · $821K · Schwab
On TrackLow riskAdvisor: Aisha Okafor · Ops: Sarah K.
Experience score
97/100
90-Day EngagementDay 38 / target 60
Journey type
Transfer + Planning
Next milestone
Advance to 6-Month Review
Due
2026-06-03
Marketing sequence
Welcome — Digital Low-Touch
Started
2025-10-26
Notes
On cadence. Advance to 6-Month Review due 2026-06-03.
Calendar & work orchestration
Tier B Next best actionGrowthMedium
Send proposal to prospect
Tailor proposal deck and pricing schedule. (Petersen Family) · due 2026-05-17 · owner Aisha Okafor
Upcoming events (2)
10:30 AM
60m
Review Meeting·Aisha Okafor·prep needed
1Y
1:30 PM
60m
Review Meeting·Aisha Okafor·prep needed
1Y
Recent completed
- 2026-05-08 · Review Meeting · Completed
Open work (2)
+5d
Task
Tailor proposal deck and pricing schedule. (Petersen Family)
1Y
+66d
Task
Confirm next meeting and pre-read. (Petersen Family)
1Y
Milestones
- Signed2025-10-28
- KYC completed2025-11-04
- Accounts opened2025-11-06
- Transfer initiated2025-11-05
- Funded2025-11-11
- Welcome call2025-11-15
- First plan delivered2025-11-22
- 30-day review2025-11-25
- 6-month review
- 12-month review
Recent touchpoints
Scheduled · 4
- Quarterly review prepemail · Ops · goal: Send agenda + portfolio snapshotHybrid2026-04-02
- 90-day review meetingmeeting · Advisor · goal: Confirm planning progressManual2026-04-03
- Nurture — life eventscontent drip · Marketing · goal: Keep household engagedAutomated2026-04-01
- 6-month review meetingmeeting · Advisor · goal: Re-confirm goals + plan deltaManual2026-04-16
Completed · 8
- Welcome emailemail · Marketing · goal: Set expectations for first 30 daysAutomatedDone 2026-01-10
- Advisor welcome calladvisor call · Advisor · goal: Build rapport, confirm goalsManualDone 2026-01-15
- Kickoff ops taskops task · Ops · goal: Open kickoff checklistHybridDone 2026-01-26
- KYC document requestemail · Ops · goal: Collect KYC and trusted contactAutomatedDone 2026-02-12
- Transfer status updateemail · Ops · goal: Communicate ACAT statusHybridDone 2026-02-22
- Funding nudge SMSSMS · Ops · goal: Prompt funding actionAutomatedDone 2026-02-21
- Allocation complete emailemail · Advisor · goal: Confirm trade-to-targetHybridDone 2026-03-12
- Welcome calladvisor call · Advisor · goal: Walk through portalManualDone 2026-03-10
Household journey brief
Synthesize the journey, surface risks, and draft the next advisor touch.