First-Year Program

Ivers Family

Uma Ivers · Mass Affluent · $737K · Fidelity

On TrackLow riskAdvisor: Priya Raman · Ops: Lena Park
Experience score
83/100
Transfer / Funding In ProgressDay 7 / target 14
Journey type
Planning-Only
Next milestone
Advance to Funded
Due
2026-05-19
Marketing sequence
Welcome — Mass Affluent
Started
2025-10-02
Notes
On cadence. Advance to Funded due 2026-05-19.

Calendar & work orchestration

Tier C
Service expectation: Digital cadence + advisor touch on milestone events
Next best actionGrowthMedium
Schedule prospect follow-up
Confirm next meeting and pre-read. (Ivers Family) · due 2026-05-03 · owner Priya Raman
Upcoming events (1)
5:00 PM
60m
Review Meeting·Priya Raman·prep needed
1Y
Open work (2)
1 overdue
-9d
Task
Schedule prospect follow-upGrowthMediumTier C
Confirm next meeting and pre-read. (Ivers Family)
1Y9d
+31d
Review Prep
Build review packetServiceLowTier C
Pull portfolio snapshot, plan deltas, and prior meeting notes. (Ivers Family)
1Y

Milestones

  • Signed2025-10-04
  • KYC completed2025-10-09
  • Accounts opened2025-10-11
  • Transfer initiated2025-10-15
  • Funded
  • Welcome call
  • First plan delivered
  • 30-day review
  • 6-month review
  • 12-month review

Recent touchpoints

Scheduled · 2
  • Allocation complete email
    email · Advisor · goal: Confirm trade-to-target
    Hybrid2026-05-16
  • Welcome call
    advisor call · Advisor · goal: Walk through portal
    Manual2026-05-15
Completed · 6
  • Welcome email
    email · Marketing · goal: Set expectations for first 30 days
    AutomatedDone 2026-03-25
  • Advisor welcome call
    advisor call · Advisor · goal: Build rapport, confirm goals
    ManualDone 2026-03-28
  • Kickoff ops task
    ops task · Ops · goal: Open kickoff checklist
    HybridDone 2026-04-12
  • KYC document request
    email · Ops · goal: Collect KYC and trusted contact
    AutomatedDone 2026-04-21
  • Transfer status update
    email · Ops · goal: Communicate ACAT status
    HybridDone 2026-05-05
  • Funding nudge SMS
    SMS · Ops · goal: Prompt funding action
    AutomatedDone 2026-05-06

Household journey brief

Synthesize the journey, surface risks, and draft the next advisor touch.