First-Year ProgramService expectation: Digital cadence + advisor touch on milestone events
Quintero & Co.
Gita Quintero · HENRY · $286K · Vanguard
On TrackLow riskAdvisor: Marcus Chen · Ops: Lena Park
Experience score
89/100
90-Day EngagementDay 31 / target 60
Journey type
Planning-Only
Next milestone
Advance to 6-Month Review
Due
2026-06-10
Marketing sequence
Welcome — HNW Transfer
Started
2025-05-05
Notes
On cadence. Advance to 6-Month Review due 2026-06-10.
Calendar & work orchestration
Tier C Next best actionComplianceLow
Trusted contact form
Request and file trusted-contact form. (Quintero & Co.) · due 2026-05-25 · owner Marcus Chen
Upcoming events (0)
No scheduled meetings.
Open work (3)
+13d
Document Collection
Request and file trusted-contact form. (Quintero & Co.)
1Y
+43d
Document Collection
Request and file trusted-contact form. (Quintero & Co.)
1Y
+20d
Reminder
Log notes and next steps in CRM. (Quintero & Co.)
1Y
Milestones
- Signed2025-05-07
- KYC completed2025-05-13
- Accounts opened2025-05-18
- Transfer initiated2025-05-20
- Funded2025-05-27
- Welcome call2025-05-28
- First plan delivered2025-05-31
- 30-day review2025-06-05
- 6-month review
- 12-month review
Recent touchpoints
Scheduled · 2
- Quarterly review prepemail · Ops · goal: Send agenda + portfolio snapshotHybrid2026-04-09
- 6-month review meetingmeeting · Advisor · goal: Re-confirm goals + plan deltaManual2026-04-22
Completed · 8
- Welcome emailemail · Marketing · goal: Set expectations for first 30 daysAutomatedDone 2026-01-18
- Advisor welcome calladvisor call · Advisor · goal: Build rapport, confirm goalsManualDone 2026-01-21
- Kickoff ops taskops task · Ops · goal: Open kickoff checklistHybridDone 2026-02-02
- KYC document requestemail · Ops · goal: Collect KYC and trusted contactAutomatedDone 2026-02-17
- Transfer status updateemail · Ops · goal: Communicate ACAT statusHybridDone 2026-03-04
- Funding nudge SMSSMS · Ops · goal: Prompt funding actionAutomatedDone 2026-02-28
- Allocation complete emailemail · Advisor · goal: Confirm trade-to-targetHybridDone 2026-03-16
- Welcome calladvisor call · Advisor · goal: Walk through portalManualDone 2026-03-15
Household journey brief
Synthesize the journey, surface risks, and draft the next advisor touch.